Integrity, Transparency, Commitment, and Professionalism (Integrity: Observing the highest standards of ethics, honesty and accountability at all times.

Transparency: Acting with clarity, equity and objectivity in designing, interpreting and applying Microfinance Bank’s policies and procedures.

Commitment: Quest for the highest level of performance through continuous improvement on skills, business practices and customers’ satisfactions.

Professionalism: Delivering the best quality service to our clients with utmost rigour and efficiency.